Kare ONE Pty Ltd respects your privacy and is committed to protecting your personal and health information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
We collect personal and sensitive information needed to provide our services, such as your contact details, NDIS information, health information, support plans, and service records.
How We Use Your Information
Your information is used to:
- Deliver and manage services
- Develop and review support plans
- Communicate with you and relevant providers
- Meet legal and regulatory requirements
- Improve our service
Where possible, information used for reporting or planning is de-identified.
Sharing Your Information
We may share your information with:
- NDIA and NDIS
- Health professionals and service providers involved in your care
- Government or regulatory bodies where required by law
We do not sell your personal information.
Storage and Security
We take reasonable steps to keep your information secure, including password-protected systems, secure storage, and access limited to authorised staff.
Access and Correction
You may request access to your personal information or ask for corrections at any time.
Complaints
If you have concerns about privacy, contact us using the details above. We will respond promptly.
This policy may be updated from time to time. The latest version will always be available on our website.